Return & Refund Policy

Eligibility for Returns

Products must be returned within 7 days of receiving them.

Item must be unused, in original packaging, and in the same condition as received.

Due to hygiene reasons, used/opened oil products are non-returnable.

Non-Returnable Items

Items bought on sale or promotional offers.

Opened herbal oil products.

Refunds

Once the return is received and inspected, notification will be sent regarding the status. Approved refunds will be credited to the original method of payment within 7–14 working days.

How to Request a Return

Email support@minyakustaz.com with:

Order number

Reason for return

Photo of the item (if applicable)